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Refund and return policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

If the service has started and or completed, then you will not be refunded. You must reach out immediately if you are not receiving the service or have not received it within the timeframe specified on our website. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.


Once your email is received and approved for a refund, you will be refunded immediately. If you raise a case with PayPal and or other payment gateways we use, the funds will be on hold and your order will be stopped however you will waive the right to a refund indefinitely. The fastest way to get a refund is to contact us first. We have been in business a very long time and understand that customer service is our top priority so rest assured, any issues will be resolved.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


If the service has not started yet and which to exchange it for another product at the same price, then we can do however you must contact us before the original order starts.


We pride ourselves on customer service so if there is anything you need at any time then you can email us, talk to our online support team or reach out via phone.

Want to talk to a professional ?

Would you like to talk to a professional about a custom package ? To gain more trust in our products and services ? Feel free to send us a message via email, contact us via phone or talk to our live customer chat support. 
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